{"id":17546,"date":"2024-09-21T15:35:44","date_gmt":"2024-09-21T15:35:44","guid":{"rendered":"https:\/\/www.cynnn.com\/?page_id=17546"},"modified":"2025-07-14T14:29:16","modified_gmt":"2025-07-14T14:29:16","slug":"support-lib1","status":"publish","type":"page","link":"https:\/\/www.cynnn.com\/?page_id=17546","title":{"rendered":"Support Library"},"content":{"rendered":"\n<!--more-->\n\n\n<div id=\"pl-gb17546-69fec4a333c4e\"  class=\"panel-layout\" ><div id=\"pg-gb17546-69fec4a333c4e-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-gb17546-69fec4a333c4e-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-gb17546-69fec4a333c4e-0-0-0\" class=\"so-panel widget widget_siteorigin-panels-postloop panel-first-child panel-last-child\" data-index=\"0\" ><article id=\"post-17478\" class=\"post-17478 post type-post status-publish format-standard hentry category-ir-touch-overlay\">\n    <div class=\"content-wrapper\">\n                <header class=\"entry-header\">\n            <h2 class=\"entry-title\"><a href=\"https:\/\/www.cynnn.com\/?p=17478\" rel=\"bookmark\">#1 CYS series Infrared Touch Overlay Installation<\/a><\/h2>                <div class=\"entry-meta\">\n                    <span class=\"posted-on\"><a href=\"https:\/\/www.cynnn.com\/?p=17478\" rel=\"bookmark\"><i class=\"fa fa-calendar\"><\/i><time class=\"entry-date published\" datetime=\"2024-09-21T07:36:32+00:00\">09\/21\/2024<\/time><time class=\"updated\" datetime=\"2024-09-22T14:21:03+00:00\">09\/22\/2024<\/time><\/a><\/span><span class=\"byline\"> <span class=\"author vcard\"><a class=\"url fn n\" href=\"https:\/\/www.cynnn.com\/?author=3\"><i class=\"fa fa-user\"><\/i>user<\/a><\/span><\/span>                <\/div><!-- .entry-meta -->\n                        <\/header><!-- .entry-header -->\n        <div class=\"entry-content\">\n                    <\/div><!-- .entry-content -->\n        <div class=\"clearfix\"><\/div>\n            <\/div>\n<\/article><!-- #post-## --><article id=\"post-17480\" class=\"post-17480 post type-post status-publish format-standard hentry category-ir-touch-overlay\">\n    <div class=\"content-wrapper\">\n                <header class=\"entry-header\">\n            <h2 class=\"entry-title\"><a href=\"https:\/\/www.cynnn.com\/?p=17480\" rel=\"bookmark\">#2 How to check the IR Touch Overlay<\/a><\/h2>                <div class=\"entry-meta\">\n                    <span class=\"posted-on\"><a href=\"https:\/\/www.cynnn.com\/?p=17480\" rel=\"bookmark\"><i class=\"fa fa-calendar\"><\/i><time class=\"entry-date published\" datetime=\"2024-09-20T07:39:54+00:00\">09\/20\/2024<\/time><time class=\"updated\" datetime=\"2024-09-21T15:32:32+00:00\">09\/21\/2024<\/time><\/a><\/span><span class=\"byline\"> <span class=\"author vcard\"><a class=\"url fn n\" href=\"https:\/\/www.cynnn.com\/?author=3\"><i class=\"fa fa-user\"><\/i>user<\/a><\/span><\/span>                <\/div><!-- .entry-meta -->\n                        <\/header><!-- .entry-header -->\n        <div class=\"entry-content\">\n                    <\/div><!-- .entry-content -->\n        <div class=\"clearfix\"><\/div>\n            <\/div>\n<\/article><!-- #post-## --><article id=\"post-17621\" class=\"post-17621 post type-post status-publish format-standard hentry category-ir-touch-overlay\">\n    <div class=\"content-wrapper\">\n                <header class=\"entry-header\">\n            <h2 class=\"entry-title\"><a href=\"https:\/\/www.cynnn.com\/?p=17621\" rel=\"bookmark\">#3 Assign the touch Overlay to one of multiple displays<\/a><\/h2>                <div class=\"entry-meta\">\n                    <span class=\"posted-on\"><a href=\"https:\/\/www.cynnn.com\/?p=17621\" rel=\"bookmark\"><i class=\"fa fa-calendar\"><\/i><time class=\"entry-date published\" datetime=\"2024-09-21T16:03:19+00:00\">09\/21\/2024<\/time><time class=\"updated\" datetime=\"2024-09-22T13:51:43+00:00\">09\/22\/2024<\/time><\/a><\/span><span class=\"byline\"> <span class=\"author vcard\"><a class=\"url fn n\" href=\"https:\/\/www.cynnn.com\/?author=3\"><i class=\"fa fa-user\"><\/i>user<\/a><\/span><\/span>                <\/div><!-- .entry-meta -->\n                        <\/header><!-- .entry-header -->\n        <div class=\"entry-content\">\n                    <\/div><!-- .entry-content -->\n        <div class=\"clearfix\"><\/div>\n            <\/div>\n<\/article><!-- #post-## --><article id=\"post-17631\" class=\"post-17631 post type-post status-publish format-standard hentry category-ir-touch-overlay\">\n    <div class=\"content-wrapper\">\n                <header class=\"entry-header\">\n            <h2 class=\"entry-title\"><a href=\"https:\/\/www.cynnn.com\/?p=17631\" rel=\"bookmark\">#4 The overlay is working, but Touch point offset, inaccurate.<\/a><\/h2>                <div class=\"entry-meta\">\n                    <span class=\"posted-on\"><a href=\"https:\/\/www.cynnn.com\/?p=17631\" rel=\"bookmark\"><i class=\"fa fa-calendar\"><\/i><time class=\"entry-date published\" datetime=\"2024-09-22T13:26:05+00:00\">09\/22\/2024<\/time><time class=\"updated\" datetime=\"2024-10-03T04:58:39+00:00\">10\/03\/2024<\/time><\/a><\/span><span class=\"byline\"> <span class=\"author vcard\"><a class=\"url fn n\" href=\"https:\/\/www.cynnn.com\/?author=3\"><i class=\"fa fa-user\"><\/i>user<\/a><\/span><\/span>                <\/div><!-- .entry-meta -->\n                        <\/header><!-- .entry-header -->\n        <div class=\"entry-content\">\n                    <\/div><!-- .entry-content -->\n        <div class=\"clearfix\"><\/div>\n            <\/div>\n<\/article><!-- #post-## --><article id=\"post-17641\" class=\"post-17641 post type-post status-publish format-standard hentry category-ir-touch-overlay\">\n    <div class=\"content-wrapper\">\n                <header class=\"entry-header\">\n            <h2 class=\"entry-title\"><a href=\"https:\/\/www.cynnn.com\/?p=17641\" rel=\"bookmark\">#5 The touch overlay size is larger than the display size.<\/a><\/h2>                <div class=\"entry-meta\">\n                    <span class=\"posted-on\"><a href=\"https:\/\/www.cynnn.com\/?p=17641\" rel=\"bookmark\"><i class=\"fa fa-calendar\"><\/i><time class=\"entry-date published\" datetime=\"2024-09-22T13:35:07+00:00\">09\/22\/2024<\/time><time class=\"updated\" datetime=\"2024-09-22T13:51:21+00:00\">09\/22\/2024<\/time><\/a><\/span><span class=\"byline\"> <span class=\"author vcard\"><a class=\"url fn n\" href=\"https:\/\/www.cynnn.com\/?author=3\"><i class=\"fa fa-user\"><\/i>user<\/a><\/span><\/span>                <\/div><!-- .entry-meta -->\n                        <\/header><!-- .entry-header -->\n        <div class=\"entry-content\">\n                    <\/div><!-- .entry-content -->\n        <div class=\"clearfix\"><\/div>\n            <\/div>\n<\/article><!-- #post-## --><article id=\"post-17644\" class=\"post-17644 post type-post status-publish format-standard hentry category-ir-touch-overlay\">\n    <div class=\"content-wrapper\">\n                <header class=\"entry-header\">\n            <h2 class=\"entry-title\"><a href=\"https:\/\/www.cynnn.com\/?p=17644\" rel=\"bookmark\">#6 The Touch Overlay is not working.<\/a><\/h2>                <div class=\"entry-meta\">\n                    <span class=\"posted-on\"><a href=\"https:\/\/www.cynnn.com\/?p=17644\" rel=\"bookmark\"><i class=\"fa fa-calendar\"><\/i><time class=\"entry-date published\" datetime=\"2024-09-22T13:39:41+00:00\">09\/22\/2024<\/time><time class=\"updated\" datetime=\"2024-09-22T13:51:13+00:00\">09\/22\/2024<\/time><\/a><\/span><span class=\"byline\"> <span class=\"author vcard\"><a class=\"url fn n\" href=\"https:\/\/www.cynnn.com\/?author=3\"><i class=\"fa fa-user\"><\/i>user<\/a><\/span><\/span>                <\/div><!-- .entry-meta -->\n                        <\/header><!-- .entry-header -->\n        <div class=\"entry-content\">\n                    <\/div><!-- .entry-content -->\n        <div class=\"clearfix\"><\/div>\n            <\/div>\n<\/article><!-- #post-## --><article id=\"post-17650\" class=\"post-17650 post type-post status-publish format-standard hentry category-ir-touch-overlay\">\n    <div class=\"content-wrapper\">\n                <header class=\"entry-header\">\n            <h2 class=\"entry-title\"><a href=\"https:\/\/www.cynnn.com\/?p=17650\" rel=\"bookmark\">#7 Cannot enter the screen saver or sleep mode.<\/a><\/h2>                <div class=\"entry-meta\">\n                    <span class=\"posted-on\"><a href=\"https:\/\/www.cynnn.com\/?p=17650\" rel=\"bookmark\"><i class=\"fa fa-calendar\"><\/i><time class=\"entry-date published\" datetime=\"2024-09-22T13:49:00+00:00\">09\/22\/2024<\/time><time class=\"updated\" datetime=\"2024-09-22T13:51:05+00:00\">09\/22\/2024<\/time><\/a><\/span><span class=\"byline\"> <span class=\"author vcard\"><a class=\"url fn n\" href=\"https:\/\/www.cynnn.com\/?author=3\"><i class=\"fa fa-user\"><\/i>user<\/a><\/span><\/span>                <\/div><!-- .entry-meta -->\n                        <\/header><!-- .entry-header -->\n        <div class=\"entry-content\">\n                    <\/div><!-- .entry-content -->\n        <div class=\"clearfix\"><\/div>\n            <\/div>\n<\/article><!-- #post-## 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